Registrant data requests

• Who can use this page
• What is already public
• What we hold and how we check it
• How to ask
• How we decide
• Time and cost
• Informing the holder
• Legal position

This page is for persons and bodies with a legitimate interest, under Union or national law, in the registration data of a domain name managed by Domgate: for example holders of intellectual property rights and their representatives, cybersecurity and incident response teams, and lawyers in legal proceedings.

• Public authorities: please use our law enforcement page.
• Your own data: write to [email protected] to access, correct or erase it; see also our privacy policy.
• Abuse such as phishing, malware or spam: report it at portal.domgate.com/abuse.

Each registry publishes the registration data its rules allow, usually through a WHOIS or RDAP service; when a registry offers neither, our whois lookup links to its website. Our whois lookup shows what the registry publishes for a domain name.

For domain names held by legal persons, the NIS2 Directive expects at least the name of the legal person and its telephone number to be publicly available (Directive (EU) 2022/2555, recital 112). France has not yet transposed this rule; the registries' publication rules apply in the meantime.

When a domain name is registered through Domgate, we hold the registration data needed to register and manage it. The NIS2 Directive lists the minimum: the domain name, the date of registration, the registrant's name, contact e-mail address and telephone number, and the contact e-mail address and telephone number of the point of contact administering the domain name if they differ from the registrant's (Art. 28(2)).

For domain names registered with our local presence or anonymous registration services, Domgate, one of its local entities or a trusted local agent can appear as the registrant or as a contact. For an anonymous registration, your account shows the actual holder.

Domgate keeps the name and contact details of the actual holder of each domain name for which it provides a local presence, including when a reseller orders it for a client.

Our resellers check the e-mail address and the telephone number of their own customers, at registration and, where relevant, when the data change or after a complaint: they are the ones in contact with their customers. Domgate checks that the registration data are consistent, which shows their quality and the level of risk. When the risk seems high, Domgate asks for further verification before it registers or keeps the domain name.

Send one request per matter, using the form below. Please give:

• your identity and your organisation;
• the capacity in which you act: for yourself, or on behalf of someone, with proof of your authority;
• the domain name or names concerned;
• the legal basis and the right you invoke;
• the purpose of your request;
• the data you ask for;
• your statement of reasons.

You can attach one supporting document to the form (PDF or Word, 5 MB at most). To send others, write to [email protected] quoting the reference of our acknowledgement or, if you did not receive one, the domain name concerned and the date of your request.

Domgate keeps the requests it receives by e-mail, with their attachments, for 10 years: they belong to legal files that must be kept.

We disclose registration data when the request is lawful and duly substantiated, after weighing the rights of the holder of the domain name. This follows Article 28(5) of the NIS2 Directive, which Domgate applies in anticipation.

Generic top-level domains registered through a proxy service, where the registrant of record licenses the use of the domain name to the customer: the Registration Agreement provides, under "General Requirements", that a Registered Name Holder that licenses the use of a domain name accepts liability for harm caused by its wrongful use, unless it discloses the identity of the licensee and the current contact information the licensee provided within seven days to a party providing reasonable evidence of actionable harm. This rule comes from ICANN's Registrar Accreditation Agreement and applies to generic top-level domains only.

Country code domains: the basis is the registry's rules and the General Data Protection Regulation, either a legal obligation (Art. 6(1)(c)) or the legitimate interests pursued by Domgate or by the person asking, after weighing the holder's rights (Art. 6(1)(f)).

When Domgate, one of its local entities or an agent is the registrant of record for a customer, Domgate discloses the actual holder's identity and contact details only when the law, a court order or a competent authority requires it (Art. 6(1)(c)), or to a person whose request is lawful and duly substantiated, once the holder's rights and freedoms have been weighed (Art. 6(1)(f)).

Some country code registries handle such requests themselves; we may refer you to them.

Requests are handled free of charge.

We reply without undue delay and at the latest within 72 hours of receipt (Directive (EU) 2022/2555, Art. 28(5)). This is a deadline to reply, not necessarily to disclose.

Domgate tells the holder, within 72 hours, that their data were requested or disclosed, unless the law or the authority concerned forbids it.

Article 28 of the NIS2 Directive (Directive (EU) 2022/2555) has not yet been transposed in France: the bill on the resilience of critical infrastructure was still before the Assemblée nationale on 4 October 2026, with a plenary debate set for 7 October 2026. Domgate applies this procedure in anticipation.

Last updated: 12 October 2026.

Legal position checked on 4 October 2026.